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Listen for the latest news, trends, and practices in primary care. Our community is full of healthcare’s best, from physicians to CEOs you will hear from brilliant minds on topics ranging from value based care to the latest in healthcare tech. In a world where traditional primary care must adapt and change in order to really thrive - we believe community, supportive resources, and education are essential. So we created the Business of Primary Care.

Technology Revisited
Season 2, Episode 17 Hannah Russell Season 2, Episode 17 Hannah Russell

Technology Revisited

As we round out season two of The Business of Primary Care, hosts Dr. Hart and Katila Farley, RN, take a bird's-eye view of some of the technological advancements discussed throughout the season that improve patient care. This episode explores tools like ambient dictation, AI chatbots, and remote patient monitoring, focusing on how these tools support high-quality, value-based care while also lessening the burden on physicians and other healthcare providers.

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Risk Coding
Season 2, Episode 16 Hannah Russell Season 2, Episode 16 Hannah Russell

Risk Coding

In this episode, hosts Dr. Hart and Katila Farley, RN, CMOM, are diving into HCC (Hierarchical Condition Category) and RAF (Risk Adjustment Factor) coding –– crucial value-based healthcare components. Joined by expert guests, they discuss the intricacies and importance of coding practices in documenting a patient's disease burden and how this documentation doesn’t just factor into reimbursement but plays a vital role in improving patient outcomes.

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SDOH part 2
Season 2, Episode 15 Hannah Russell Season 2, Episode 15 Hannah Russell

SDOH part 2

In part two of this series, Dr. Hart and Katila Farley, RN-CMOM, explore the significance of Social Drivers of Health (SDOH) and their impact on patient outcomes, highlighting the challenges of identifying and addressing social risks in healthcare. 

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SDOH Part 1
Season 2, Episode 14 Hannah Russell Season 2, Episode 14 Hannah Russell

SDOH Part 1

In part one of our series breaking down the impact of SDOH on patient outcomes, we’re reinforcing the importance of identifying, assessing, and addressing social risks that affect patient well-being.

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Infrastructure And Experience
Season 2, Episode 13 Hannah Russell Season 2, Episode 13 Hannah Russell

Infrastructure And Experience

Physician burnout and patient satisfaction go hand in hand, but many providers and staff hesitate to implement new technology and workflows. In today’s discussion, our hosts, Dr. Hart and Katila Farley, RN, sit down with experts across the healthcare field to discuss solutions for building high-quality care infrastructure that results in exceptional patient experience –– all while mitigating provider burnout.

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Care Coordination Part 3
Season 2, Episode 12 Hannah Russell Season 2, Episode 12 Hannah Russell

Care Coordination Part 3

In the final installment of our 3-part series on Care Coordination, hosts Dr. Jon Hart, Katila Farley, CRN, and guests provide an in-depth look at practical examples of care coordination in real-time. We cover the importance of care coordination beyond care management –– emphasizing the role of every individual involved in a patient's care journey toward improved health and well-being.

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HIMSS Highlights
Season 2, Episode 11 Hannah Russell Season 2, Episode 11 Hannah Russell

HIMSS Highlights

Join us on this special episode as we share the most striking innovations and discussions from the recent HIMSS 24 conference. Listen in as we dissect the importance of interoperability, health equity, and artificial intelligence in healthcare, and why the true measure of technology's worth is its impact on health outcomes.

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Care Coordination Part 1
Season 2, Episode 9 Hannah Russell Season 2, Episode 9 Hannah Russell

Care Coordination Part 1

In this first episode of our three-part series, we’re breaking down one of the most important yet overlooked pieces of Value-Based Care: Care Coordination. With the tendency to operate in silos, many clinicians struggle to tackle a holistic and individualized patient experience.

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Physician Compensation
Season 2, Episode 8 Hannah Russell Season 2, Episode 8 Hannah Russell

Physician Compensation

In this episode, we talk about physician compensation. It isn't just about the dollars and cents; it's a deep exploration of motivation—both financial and otherwise. We discuss the critical impact job satisfaction, recognition, and work environment can have on the adoption of value-based care. Understanding that healthcare is a team sport, we discuss the importance of aligning incentives across the entire office, from front staff to physicians, to cultivate success and tackle the ever-present specter of burnout. It's an intricate dance of balancing interests, from the patients who seek quality care, to the payers who demand efficiency, to the providers who deserve fair compensation.

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Payer Contracting
Season 2, Episode 7 Hannah Russell Season 2, Episode 7 Hannah Russell

Payer Contracting

In this episode, we get granular on reimbursement models and payer contracting. Payer contracting can help solidify your blueprint for structuring your practice workflows and processes to succeed in VBC. 

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Access
Season 2, Episode 6 Hannah Russell Season 2, Episode 6 Hannah Russell

Access

In this episode, we talk about access. Access to meaningful healthcare is one of the biggest problems facing healthcare in the US today. Additionally, it is one of the biggest problems facing primary care, especially in VBC. Poor access leads to poor outcomes. Poor outcomes destroy value.

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Interoperability
Season 2, Episode 5 Hannah Russell Season 2, Episode 5 Hannah Russell

Interoperability

In this episode, learn about interoperability—what it is and why it matters. We discuss roadblocks in information sharing, tech developments, term definitions and future advances to interoperability.

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Value-Based Care Technology Part 2
Season 2, Episode 4 Hannah Russell Season 2, Episode 4 Hannah Russell

Value-Based Care Technology Part 2

In this episode, we continue the conversation around technology in value-based care. We discuss change management, remote patient management and telehealth. From looking at how telemedicine addresses the physician shortage to how it improves access to care, our experts shine a light on how technology helps improve patient outcomes. 

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Value-Based Care Technology
Season 2, Episode 3 Hannah Russell Season 2, Episode 3 Hannah Russell

Value-Based Care Technology

In this episode, we dive into value-based care technology. We start with the basic requirement of the EHR and dive into patient engagement portals, Ai and other access tools. Technology is key to enabling good outcomes for our patients. We talk virtual visits, self scheduling, telehealth and more.

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