Technology Revisited

As we round out season two of The Business of Primary Care, hosts Dr. Hart and Katila Farley, RN, take a bird's-eye view of some of the technological advancements discussed throughout the season that improve patient care. This episode explores tools like ambient dictation, AI chatbots, and remote patient monitoring, focusing on how these tools support high-quality, value-based care while also lessening the burden on physicians and other healthcare providers. They also discuss the “appropriate application of relationship and technology” and how to strike a balance between hands-on care and technology.

In this episode, we’re joined by:

Bobbi Weber, Vice President Product Marketing and Customer Success, QliqSOFT

You can connect with them here.

Vijay Verma, Vice President of Product Strategy at Televox

You can connect with them here.

 Eve Cunningham, MD, GVP, Chief of Virtual Care and Digital Health at Providence

You can connect with them here.

Episode topics:

3:17 Tech Tools: Ambient Dictation

11:13 Tech Tools: Facial Vital Signs Technology

14:14 Tech Tools: Conversational Chatbots in Healthcare

16:51 Closing Care Gaps

21:46 Bi-Directional Communication

33:52 Remote Therapeutic Monitoring (RTM)

35:33 AI Tools for Care Management

39:55 MedPearl:  Digital Assistant for Clinicians

46:28 Bingley: AI-Guided Triage Tool

48:02 Nimble: Fall Prevention and Bladder Control

50:34 Virtual Care and Remote Patient Monitoring

Resources mentioned in this episode:

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