Primary Care, Management, Patient Care Hannah Russell Primary Care, Management, Patient Care Hannah Russell

Telehealth 101: The Basics for Primary Care

Virtual healthcare services use skyrocketed during COVID. It dramatically changed the way the world did work and school and shaped how we practice medicine. 

Previously, encounters were limited to patients coming into the office and being seen. There were quite a bit of phone calls, and some Inbasket electronic messages. Occasionally, someone was doing virtual appointments or had a specialty service dedicated to this. Some hospitals had begun using tele-stroke providers or tele-Intensive Care Unit monitoring. But few primary care practices incorporated it into routine services.

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Value-Based Care, Patient Care, Operational Hannah Russell Value-Based Care, Patient Care, Operational Hannah Russell

Clinically Integrated Networks

A clinically integrated network (CIN – sometimes pronounced “sin,” which is why I prefer to spell out the letters, “C-I-N”) is a group of healthcare providers that work together to actively assess and modify services to deliver efficient and affordable coordinated care to specific groups of patients. They share pertinent information and data, creating a high degree of interdependence and cooperation among the clinically integrated providers to control costs and ensure quality, usually via an electronic platform.

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Patient Care, Operational, Primary Care Hannah Russell Patient Care, Operational, Primary Care Hannah Russell

A Prescription for Success: Pharmacy Collaboration in Primary Care

Medications, both prescribed and over-the-counter (OTC) play an enormous role in American healthcare. According to the Centers for Disease Control, 71.9% of ambulatory office visits involve the prescription of a medication, and about 8% of all healthcare spending involves a prescription medication.

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Primary Care, Patient Care, Value-Based Care Hannah Russell Primary Care, Patient Care, Value-Based Care Hannah Russell

Navigating Patient Financial Responsibility

Patient financial responsibility plays a significant role in revenue management. As out-of-pocket expenditure continues to rise, healthcare providers face challenges in collecting payments, leading to increased accounts receivable (A/R) and uncollectible revenue. Understanding the impact of patient responsibility and implementing effective strategies are essential for maintaining financial stability and delivering quality care.

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