Athena Thrive - Ai, VBC & Provider Burnout

Today, athenahealth gathered 100s of people to discuss the ever-changing healthcare landscape. The conference gathers an eclectic group, from small practice managers to CMOs of large health systems, all using the same EHR. 

So far, we've seen quite a few repetitive themes emerge:

  1. AI and its influence on healthcare delivery. 

  2. Switching to a VBC model is a slow & cumbersome process. 

  3. Provider burnout is at an all-time high, and we must fix it.

  4. Access to the right information at the right time is necessary for good care.

The conference started with a rallying cry from athenahealth CEO Bob Segert, asking us how we can cure a complex healthcare system that doesn't work for the people it was created for. 


In his keynote presentation, he notes that:

  • 94 percent believe it is more difficult to operate a practice than ever 

  • 81 percent believe payer policies interfere with running their practice 

  • 1 in 4 providers will leave practices this year

  • $1 billion in excess healthcare costs 

But he promises the crowd that he and his team will create a thriving ecosystem that delivers accessible, high-quality care. He boasted promises of bringing value-based care to small practices and reducing provider burnout through a lightened administrative load on care teams.

The conference is full of breakout groups for Athenahealth users to learn more about the tool and how to optimize their technology. Additionally, subject matter experts and partners share their insights spanning the spectrum of healthcare topics. 


Some of our favorite quotes from the day:

“We need to get the right information at the point of care, and payers need to figure out how to do that.” - Gregory LeGrow

“The radical acceptance of all of our emotions is the cornerstone of resilience and thriving.” -Dr. Susan David 

"How do we put the care back into healthcare?" - Nele Jessel, MD

“Its important for us to align incentives between providers and payers.” - Dr. John Farely 

 

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VBC Introduction – Commonly Used Terms

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The Importance of a Hospitalist Relationship in Primary Care